Terms of Service
Our terms outline your rights and responsibilities. Privacy rules are embedded throughout to show how data flows with account use.
LEGAL REFERENCE
Your Privacy Matters to Us
We built web 77 around your trust. This privacy policy shows exactly how we handle your account details, payment information and personal data across every lobby, table and...
Data ProtectionPayment SecurityAccount PrivacyTransparent PracticesIndonesia Compliant
How We Protect Your Information
web 77 collects and processes your personal data only to deliver the services you request — account creation, payment processing, identity verification and customer support. We use industry-standard encryption to secure your payment details, including DANA, OVO, GoPay and QRIS transactions. Your data is stored on secure servers and shared only with payment partners and support teams who need it to serve
you. We do not sell your information to third parties. Where local law permits, we retain account records for compliance and dispute resolution. You can request access to or deletion of your data by contacting our support team.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
SUPPORT
Privacy Questions? We're Here
Email Support
Send privacy concerns or data requests to our dedicated team. We respond within 48 hours and handle all requests with full confidentiality.
Live Chat
Chat with our support agents during business hours. They can explain how your data flows through our systems and answer specific privacy questions.
Account Settings
Review and update your personal information anytime in your account dashboard. Control what data you share and how we contact you.
WHY THIS PLATFORM
Why Your Data Is Safe With Us
Encryption Standard
All transactions and account data travel through SSL/TLS encryption. Your DANA, OVO, GoPay and QRIS payments are protected end-to-end.
Compliance Framework
We follow data protection standards applicable in supported regions. Regular audits ensure our systems meet current security benchmarks.
Limited Access
Only authorized staff can view your personal information. Payment details are masked and accessible only to payment processors.
No Third-Party Sales
We never sell your account data, email or payment history to marketers or data brokers. Your information stays within web...
Breach Response
If a security incident occurs, we notify affected users immediately and work with authorities to investigate and prevent recurrence.
Transparent Logging
We maintain audit logs of who accesses your data and when. You can request a copy of your access history...
WHY THIS PLATFORM
Consistency Across Our Policies
Cookie Policy
We use cookies to remember your preferences and improve your lobby experience. You can disable non-essential cookies in your browser settings.
Payment Terms
DANA, OVO, GoPay and QRIS transactions follow our payment policy. Your payment data is handled separately from your account profile.
Support & Disputes
When you contact support, we keep records of your case. These records help us resolve issues and improve our service quality.
Marketing Communications
We send updates about new games, promotions and account activity only if you opt in. Unsubscribe anytime from your account settings.
Third-Party Integrations
Our sportsbook and live casino partners follow similar privacy standards. We audit their practices to ensure your data stays protected.
Policy Updates
When we change this policy, we notify you via email and in-app message. Changes take effect 30 days after notice unless required sooner.
SERVICE CONTEXT
What Defines Our Privacy Approach
Account Ownership
Your account belongs to you. We never access your funds...
Payment Isolation
DANA, OVO, GoPay and QRIS details are stored separately from...
Verification Only
We collect identity information solely to verify your account and...
Session Privacy
Your lobby activity, game history and betting records are tied...
Retention Limits
We keep account data for as long as your account...
Consent Control
You control what communications you receive. Adjust notification preferences, email...
Privacy Policy Questions Answered
We collect your name, email, phone number, date of birth and identity verification documents to create and secure your account. Payment information like DANA, OVO, GoPay and QRIS details are collected only when you deposit. We also log your IP address and device type for security.
Account data is retained for 90 days after closure to handle disputes and refunds. After that period, personal information is deleted. Transaction records for compliance are kept for seven years in supported regions where local law requires it.
Yes. Contact our support team with a data access request. We'll provide your account information, transaction history and communication records within 14 days. You can also export your data directly from your account settings.
Payment details are shared only with our payment processors to complete transactions. We never sell this information to marketers or data brokers. Your payment history remains private and visible only to you and authorized support staff.
We monitor our systems 24/7 for security threats. If a breach occurs, we notify affected users immediately via email and in-app alert. We work with cybersecurity experts and local authorities to investigate and prevent future incidents.
Cookies remember your login, language preference and game history to improve your experience. We use analytics to understand how you navigate our lobby. You can disable non-essential cookies in your browser settings without losing core functionality.
Absolutely. Every marketing email includes an unsubscribe link. You can also adjust notification preferences in your account settings to control what communications you receive from web 77.